AI Governance and Standards
How Lihv Assist works, what it is built on, the standards it follows, and what it will and will not do.
Our commitment:Lihv Assist is designed to support safe, compliant aesthetic practice in the UK. Every aspect of how it works — from the AI model we chose to the governance rules built into its instructions — reflects that commitment.
1. What Lihv Assist Is
Lihv Assist is an AI-powered governance and education tool built exclusively for verified, login-authenticated aesthetic practitioners on the Lihv Connect platform. It is designed to support practitioners with:
- Anonymised clinical documentation (SOAP notes, aftercare sheets, consent records)
- UK governance and regulatory education
- Complication recognition frameworks and escalation pathways
- Complaint response drafting
- Compliant social media and marketing content
2. What Lihv Assist Is Not
Important: Lihv Assist is not a diagnostic tool, prescribing service, or substitute for clinical training, registered supervision, or individual professional judgement. It does not replace your obligations as a registered practitioner.
All clinical decisions remain your sole professional responsibility. Lihv Assist supports your practice — it does not lead it.
3. The AI Model
Lihv Assist is powered by Claude Sonnet, developed by Anthropic — one of the world's leading AI safety companies. Anthropic was founded with a specific focus on building safe and interpretable AI systems.
We chose Claude over other AI models specifically because of Anthropic's approach to safety, their published responsible scaling policy, and Claude's ability to follow complex, domain-specific governance instructions consistently.
The Claude API operates under strict data handling terms. Your messages are not used by Anthropic to train their models.
4. The Governance Framework
Lihv Assist operates under a bespoke multi-section system prompt — a set of governing instructions written specifically for UK aesthetic practice. This prompt is private, held server-side, and never exposed to the client browser or any user.
The governing framework covers:
- Global output rules — UK English, no prescribing, no diagnosis, no fabrication
- GDPR and confidentiality — detection and rejection of patient identifiers, mandatory confidentiality footer on all clinical documentation
- Intent routing — automatic classification of requests into four modes: documentation, governance education, patient-specific interpretation, and social media
- Medicines governance — England-specific, aligned with the Human Medicines Regulations 2012
- Complication escalation — time-critical complications always trigger an immediate 999 prompt
- Content safety — harmful, dangerous, or out-of-scope content is detected and responded to with appropriate signposting and refusal
- Tone and professionalism — practitioners are addressed as qualified professionals at all times
5. What It Can and Cannot Do
Lihv Assist can
- Write SOAP notes from information you provide
- Generate aftercare sheets and consent records
- Explain complication recognition frameworks
- Explain UK governance and regulatory standards
- Draft complaint responses
- Create CAP Code-compliant social media captions
- Signpost emergency escalation when needed
Lihv Assist cannot
- Diagnose a condition
- Prescribe or advise on patient-specific dosing
- Replace face-to-face clinical assessment
- Access live NHS, BNF, or NICE databases
- Guarantee the accuracy of regulatory guidance
- Act on your behalf with any external body
- Store patient-identifying information
6. Regulatory Alignment
Lihv Assist is designed and governed in alignment with guidance from the following UK bodies. Practitioners should always verify current guidance at point of use, as regulatory standards may change.
Joint Council for Cosmetic Practitioners
Code of Practice and governance framework for UK aesthetic practitioners
Cosmetic Practice Standards Authority
Evidence-based clinical and practice standards for non-surgical treatments
Medicines and Healthcare products Regulatory Agency
POM governance, botulinum toxin, hyaluronidase, Yellow Card reporting
General Medical Council
Guidance on cosmetic interventions and professional standards for doctors
Nursing and Midwifery Council
Standards for nurse practitioners including V300/NMP in aesthetics
Advertising Standards Authority
CAP Code and ASA guidance for social media and cosmetic advertising
Information Commissioner's Office
UK GDPR and Data Protection Act 2018 compliance
Care Quality Commission
Governance documentation structured to support CQC inspection readiness
7. Data and Privacy
All AI conversations are processed server-side. The Anthropic API key and system prompt are never exposed to the browser. Conversation content is retained for 90 days then automatically deleted. Metadata is retained for platform analytics.
Practitioners must not enter patient-identifying information into the Lihv Assist chat. The system is configured to detect and flag such information if submitted.
Full details of how your data is handled are set out in our Privacy Policy.
8. Content Safety
Lihv Assist is configured with content safety controls that detect and respond appropriately to harmful, dangerous, or out-of-scope content. This includes self-harm and crisis indicators, requests related to harming others, illicit drug queries, explicit content, and attempts to extract or override the governance framework.
Interactions that trigger safety controls are flagged for admin review. Where a practitioner appears to be in distress, Lihv Assist provides appropriate crisis resources including the Samaritans (116 123) and emergency services (999).
9. Ongoing Review
The Lihv Assist governance framework is reviewed periodically against the latest guidance from JCCP, CPSA, MHRA, and other relevant bodies. When regulatory changes occur — such as updates to the aesthetics licensing framework under the Health and Care Act 2022 — the system prompt is updated accordingly.
We maintain a version history of the governance framework so we can demonstrate what standards were in place at any given date.
10. Limitations and Disclaimer
Lihv Assist is an AI system. Despite the governance controls in place, it may occasionally produce responses that are incomplete, imprecise, or that do not reflect the most current regulatory position. You are always responsible for verifying any output against current UK standards and your own professional judgement.
We are committed to continuous improvement and welcome feedback from practitioners at contact@nodatech.co.uk.
Noda Tech Ltd. Registered in England and Wales. This AI Governance and Standards document was last updated in April 2026. It is reviewed periodically and updated to reflect changes in UK regulatory guidance.